Terms of service

Terms and Conditions

Last updated: 28 April 2026

Overview

Welcome to United Discount. The terms “we”, “us” and “our” refer to United Discount. United Discount operates this online store and website, including all related information, content, features, tools, products and services, in order to provide customers with a curated online shopping experience.

Our store is powered by Shopify, which enables us to provide our services to you.

These Terms and Conditions, together with any policies referenced in them, explain your rights and responsibilities when you visit our website, place an order, or use our services.

Please read these Terms and Conditions carefully. By visiting our website, interacting with our store, or purchasing from us, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with these Terms and Conditions, you should not use our website or services.

Nothing in these Terms and Conditions affects your mandatory legal rights as a consumer under Dutch or European consumer law.

Section 1 - Access and Account

By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws of your country of residence.

To use certain parts of our website or to place an order, you may be asked to provide information such as your name, email address, billing address, shipping address and payment information. You confirm that all information you provide is accurate, current and complete.

You are responsible for maintaining the confidentiality of your account login details and for all activity that takes place under your account. You may not transfer, sell, assign or license your account to another person.

Section 2 - Our Products

We make every reasonable effort to display our products as accurately as possible. However, product colours, dimensions, details and appearance may vary slightly depending on your device, screen settings or production differences.

We do not guarantee that the appearance of a product will be exactly the same as shown on your screen. However, this does not affect your statutory rights if a product is defective, incorrectly described or not as reasonably expected under applicable consumer law.

Product descriptions, prices and availability may change at any time without prior notice. We reserve the right to discontinue any product at any time.

Section 3 - Orders

When you place an order, you are making an offer to purchase the selected product or products. Your order is only accepted once we confirm the order by email.

We reserve the right to refuse or cancel an order where necessary, for example if a product is unavailable, if there is an obvious pricing error, if payment cannot be processed, or if we suspect fraud or misuse.

Please review your order carefully before submitting it. Once an order has been accepted and processed, we may not always be able to change or cancel it before shipment.

If we cancel or change an order, we will try to notify you using the email address, billing address or phone number provided at the time of purchase.

Your purchases are subject to our Refund Policy and Return Policy.

You confirm that purchases are made for personal or household use and not for commercial resale, unless we have agreed otherwise in writing.

Section 4 - Prices and Payment

All prices shown on our website are displayed in euros unless stated otherwise.

Prices, discounts and promotions may change without prior notice. The price charged for a product will be the price shown at the time your order is placed and confirmed.

Unless stated otherwise, prices may exclude shipping costs, import charges, customs fees or other charges that may apply depending on the destination country.

You agree to provide current, complete and accurate purchase and payment information for all orders placed through our store.

By submitting payment information, you confirm that you are authorised to use the selected payment method and that the payment details provided are correct.

Section 5 - Shipping and Delivery

We aim to process and deliver orders within the estimated delivery times shown on our website or during checkout. Delivery times are estimates and are not guaranteed.

Delays may occur due to carriers, customs, high order volume, incorrect shipping details, force majeure events or other circumstances outside our control.

For consumers in the European Union, the risk of loss or damage to the products passes to you when you, or a third party designated by you, physically receive the goods.

If your order is delayed, lost or damaged during delivery, please contact us at support@unitediscount.com so we can help resolve the issue.

Section 6 - Returns and Refunds

Returns and refunds are handled according to our Return Policy and Refund Policy.

As a consumer in the European Union, you may have the right to withdraw from your purchase within 14 days of receiving your order, unless an exception applies under applicable law.

Products must be returned in accordance with the instructions in our Return Policy.

Refunds will be processed using the original payment method unless agreed otherwise.

Section 7 - Intellectual Property

All content on our website, including text, images, graphics, logos, product names, videos, audio, design elements and layout, belongs to United Discount, its partners, licensors or the relevant rights holders.

You may use our website for personal and non-commercial purposes only.

You may not copy, reproduce, distribute, modify, publish, display, download, store, transmit or commercially exploit any part of our website or content without our prior written permission.

The United Discount name, logo, product names, designs and slogans may not be used without our prior written consent.

All other trademarks, logos and brand names displayed on our website belong to their respective owners.

Section 8 - Optional Tools and Third-Party Services

Our website may provide access to tools, apps or services offered by third parties. These third-party tools are provided for your convenience.

We do not control these tools and are not responsible for their content, availability, accuracy or performance.

Your use of third-party tools or services is at your own risk and may be subject to the terms and privacy policies of the relevant third-party provider.

Section 9 - Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience only.

We are not responsible for the content, accuracy, security, policies or practices of third-party websites.

If you access a third-party website, you do so at your own risk. Any complaints, claims or questions about third-party products or services should be directed to the relevant third party.

Section 10 - Relationship with Shopify

United Discount is powered by Shopify, which helps us operate our online store and provide our services to you.

However, any sale or purchase made through our store is made directly between you and United Discount.

By using our website, you understand that Shopify is not responsible for the products you purchase from United Discount or for any issue, claim, loss or damage related to your transaction with United Discount, except where required by applicable law.

Section 11 - Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy.

Because our store is hosted by Shopify, Shopify may also collect and process certain personal information in order to provide and improve the services that support our store.

By using our website, you acknowledge that you have read our Privacy Policy.

For questions about privacy or personal data, you can contact us at support@unitediscount.com.

Section 12 - Feedback and Reviews

If you submit reviews, feedback, ideas, suggestions or other content to us, you grant United Discount the right to use, reproduce, publish, display, translate and distribute that content for business purposes, including improving and promoting our products and services.

You confirm that any feedback or content you submit is accurate, lawful and does not violate the rights of any third party.

We may remove or edit feedback, reviews or other submitted content if we believe it is unlawful, misleading, offensive, abusive, defamatory, spam, or otherwise inappropriate.

You are solely responsible for the feedback and content you submit.

Section 13 - Errors, Inaccuracies and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions. These may relate to product descriptions, prices, promotions, offers, shipping charges, delivery times or availability.

We reserve the right to correct errors, inaccuracies or omissions and to update information at any time.

If an obvious error affects an order you have placed, we may contact you to correct the issue or cancel the order where permitted by applicable law.

Section 14 - Prohibited Uses

You may only use our website and services for lawful purposes.

You agree not to use our website:

(a) for any unlawful, fraudulent or malicious purpose;
(b) to violate any applicable law or regulation;
(c) to infringe our intellectual property rights or the rights of others;
(d) to harass, abuse, insult, harm, defame, intimidate or discriminate against any person;
(e) to submit false or misleading information;
(f) to upload or transmit viruses, malware or harmful code;
(g) to send spam, phishing messages or other unwanted communications;
(h) to scrape, copy, extract or collect data from our website without permission;
(i) to interfere with the security, functionality or operation of our website;
(j) to impersonate another person or entity.

We reserve the right to suspend or terminate access to our website or services if we believe these Terms have been violated.

Section 15 - Automated Access and Agents

You may not use bots, crawlers, scrapers, automated tools, AI agents or similar technologies to access, interact with, extract data from or place orders through our website without our prior written permission.

If any automated system is allowed to access our website, it must clearly identify itself and comply with all applicable laws, technical restrictions and instructions provided by us.

We reserve the right to block, limit or restrict automated access at any time.

Section 16 - Termination

We may suspend or terminate your access to our website or services if you violate these Terms and Conditions or if we are required to do so by law.

Any obligations or rights that by their nature should continue after termination will remain in effect, including provisions relating to intellectual property, liability, privacy, payment obligations and dispute resolution.

Section 17 - Disclaimer of Warranties

We aim to keep our website accurate, available and secure. However, we do not guarantee that our website will always be uninterrupted, timely, secure or error-free.

The website and services are provided on an “as available” basis.

Nothing in these Terms excludes or limits any warranty, guarantee or right that cannot be excluded or limited under applicable consumer law.

Section 18 - Limitation of Liability

To the fullest extent permitted by law, United Discount is not liable for indirect, incidental, special or consequential damages, including loss of profit, loss of revenue, loss of data or business interruption.

Our liability is not excluded or limited where it would be unlawful to do so, including liability for intent, gross negligence, personal injury, fraud, or mandatory consumer rights under applicable law.

If we are liable for any loss or damage, our liability will be limited to the amount paid by you for the relevant order, unless applicable law requires otherwise.

Section 19 - Indemnification

You agree to compensate United Discount for losses, damages, claims or costs resulting from your breach of these Terms, your unlawful use of our website, or your violation of the rights of a third party.

This does not affect any rights you have as a consumer under applicable law.

Section 20 - Severability

If any provision of these Terms and Conditions is found to be unlawful, invalid or unenforceable, that provision will be enforced to the fullest extent permitted by law or removed where necessary.

The remaining provisions will continue to apply.

Section 21 - Waiver and Entire Agreement

If we do not immediately enforce any right or provision of these Terms, this does not mean that we waive that right or provision.

These Terms and Conditions, together with our policies, form the entire agreement between you and United Discount regarding your use of our website and services.

Section 22 - Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may transfer or assign our rights and obligations under these Terms where necessary as part of a business transfer, restructuring or legal requirement, provided that your consumer rights are not reduced.

Section 23 - Governing Law

These Terms and Conditions are governed by the laws of the Netherlands.

If you are a consumer living in the European Union, you may also benefit from mandatory consumer protection laws in your country of residence.

Any disputes will be submitted to the competent courts in the Netherlands, unless mandatory consumer law gives you the right to bring a claim in another jurisdiction.